We strive to provide the best possible service to our customers. Our cancellation & refund policy is as follows:

Non-Refundable Bookings
Some bookings may be non-refundable, meaning you will not be eligible for a refund if you cancel your booking. Non-refundable bookings will be clearly marked on our platform before you confirm your booking.

Refund Eligibility
You may be eligible for a refund if you meet the following conditions:


Refund Process
We will process your refund within 10 Working days. Your refund will be credited back to the original payment method used for your booking, unless you request otherwise.

Service Charges
Our service charges are non-refundable, unless your booking is cancelled by our partner or due to a technical issue on our platform. If your booking is cancelled by our partner or due to a technical issue on our platform, we will refund your service charges.

Changes to Refund Policy
We may update our refund policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review our refund policy periodically for any updates.

Note: *
In the event of a national emergency, lockdown, political unrest, or natural disaster, our standard refund policy may not be applicable.